Frequently Asked Questions about Harrington Court Apartments:
The following are a selection of the questions guests often ask us about Harrington Court Apartments in South Kensington, central London along with, we hope, their answers. They are intended to help you in selecting Harrington Court Apartments, South Kensington, London for your London stay. You may well have further questions or want to ask us to expand on answers here - please do e-mail us at any time on stay@harrington-court.com so that we can answer your specific enquiry individually.
Q. How can I Reserve ?
A. We recommend reserving securely online here on our web site - just select your dates and the number of people in your party (including any children) in the box on this page and press 'Go'. You will be provided with a list of apartment types to suit your needs. Please note that prices indicated throughout are fully inclusive of VAT - so there is nothing extra to pay.
Q. Will I get a better Price if I e-mail ?
A. We work hard to maintain our very Best Rates and Special Offers here on our web site - you will not find better elsewhere. However, please do e-mail us for stays longer than 21 nights, as this is the maximum stay that our web site can display.
Q. Are there any Extra Charges for Services ?
A. No. When you reserve here on our web site, the price offered to you inclusive of VAT is the full rate you will be charged for accommodation. The only instance where your bill would increase is if you make use of other services whilst at Harrington Court Apartments, such as telephone calls or the dry cleaning service.
Q. What is the best serviced apartment type for my needs ?
A. Follow the link on the left called "Serviced Apartments" and you will see extensive details of the features of each apartment type, along with example floor plans for the apartment type. By looking for prices by entering the dates you want to stay in the box on the left as well as the number of people in your party, you will be presented with a list of potentially suitable serviced apartments. If you have further questions, please do e-mail us on stay@harrington-court.com with details of your dates and the number in your party for expert advice.
Q. What are Check In and Check Out times ?
A. Check in is from 2.00 p.m. and we ask guests to vacate apartments by 11.00 a.m. on their day of departure. You can leave luggage securely with Reception on arrival or departure before or after these times.
Q. Can I Check in Early ?
A. If you tell us before arrival that you are arriving early, we will always do our utmost to provide an apartment for you earlier than 2.00 p.m. This cannot be guaranteed because we cannot be certain at what times previous guests will leave. If you need, for example, certainty of an apartment being ready for you on arrival after a long flight at 8.00 a.m. then we strongly recommend reserving that apartment from the previous night and notifying us by e-mail that you will arrive the next morning.
Q. Can I Check Out Late ?
A. Again, we are as flexible as we can be. Please liaise with Reception on arrival about a late check out, which may be subject to an additional charge if the departure time means we are unable to clean and re-let the apartment later in the day.
Q. How do I arrange Check In ?
A. You do not need to worry - at Harrington Court Apartments Reception operates 24 hours a day, 7 days a week. Checking in is exactly like checking in to a hotel. Your electronic keys will be created when you complete the registration and, normally, settle for your stay with us.
Q. Do you provide Linen and Towels ?
A. Absolutely. Harrington Court Apartments are fully serviced apartments properly provided for your stay with us.
Q. Do you operate a Transfer Servce from London's Airports ?
A. We do not do this ourselves as there are several very good companies who specialise in exactly this. If you e-mail us, we recommend contacting Hyde Park Cars on hydepcars@aol.com who provide a good service. Please mention that you will be a guest at Harrington Court Apartments as they may have a special rate for our guests.
Q. How often are apartments cleaned ?
A. We have a Daily Housekeeping service for all short stay apartments. Towels are changed as necessary and linen is changed every 2-3 days, depending on length of stay and need. Please help us to minimise impact on the environment by washing your towels only when necessary.
Q. Do you provide Hairdryers ?
A. Yes we do - in all apartments. Please also refer to the page 'Serviced Apartments' and then your choice of apartment type to see all of the amenities provided.
Q. How big is my Apartment ?
A. We have to be careful about guaranteeing very specific apartment sizes - Harrington Court Apartments is a completely refurbished late Victorian building and, as a result, apartment shapes, layout and exact size vary from one apartment to another. However, on the pages 'Serviced Apartments' and then the page for your choice of apartment we have given indicative sizes by square meter and square foot for each apartment type.
Q. I have some specific requirements. How can I notify you of these ?
A. Just e-mail us on stay@harrington-court.com and let us know how we can help you. If we can possibly provide for your requirements, we will.
This covers the majority of frequently asked questions at this point. We will continue to add to this list in whatever way we feel may be helpful to you in finalising your choice of Harrington Court Apartments for your stay in central London.
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